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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melvin Flores

Melvin Flores

August 1, 2025

5  out of  5
rating by Melvin Flores
"Kim is very knowledgeable. My family have been part of this office for many years now and have a great relationship with Kim, she is the only one we prefer to speak with, only because we have great experience with her and we trust that she will help us with all our needs. It is always a pleasure dealing with her. She deserves unlimited stars."
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Stephanie Wallace

August 1, 2025

5  out of  5
rating by Stephanie Wallace
"My family and I love Kim when we call we immediately ask for her she is very kind and very knowledgeable. I can always depend on her getting the answers or Imformation I need, the rest of the team are all Great people but in my opinion Kim is fantastic."
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Sylvia Melendez

August 1, 2025

5  out of  5
rating by Sylvia Melendez
"Kim was absolutely a blessing to deal with. Funny, attentive and so helpful! Be sure to ask for her when needing anything, she will handle it ."
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Jamie V

July 31, 2025

5  out of  5
rating by Jamie V
"Angie has been extremely helpful in assisting with my move to SC from GA; handling all my insurance needs. She clearly cares about her customers and goes far beyond the agent I had in GA— thx so much!"
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Stefanee Terry

July 27, 2025

5  out of  5
rating by Stefanee Terry
"My family has had a fantastic experience with Jay Sylvan’s office. Kim has always provided us with top notch customer service. She is extremely knowledgeable and professional. She is quick to handle any changes we throw at her, and even stays a step ahead of us. Everyone we’ve had the pleasure of speaking to has been kind to us and considerate towards our needs. We appreciate the hardworking staff at Jay Sylvan’s office!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rose Saltzman

July 25, 2025

5  out of  5
rating by Rose Saltzman
"Caroline Snyder took the time to help me understand my insurance options. She was so kind and patient with me. Thank you, Caroline!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Savannah Taylor

July 25, 2025

5  out of  5
rating by Savannah Taylor
"I had a wonderful experience working with Ms. Caroline. She was incredibly patient, taking the time to explain everything clearly and never rushing the process. Her helpful attitude made everything so much easier and more enjoyable. It’s rare to find someone so genuinely supportive and easy to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Steve Kasal

July 25, 2025

5  out of  5
rating by Steve Kasal
"Angie has been fantastic to work with and very helpful. Her customer service is second to none and she is quite the professional. I have been with Jay's office for over 10 years and Angie is a wonderful addition. Thank you for the great service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michelle DeVaney

July 24, 2025

5  out of  5
rating by Michelle DeVaney
"Angela Wells is amazing! Very responsive and genuinely cares about her clients. I feel comfortable we're getting the bear rate possible!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Melissa Shaffer

July 24, 2025

5  out of  5
rating by Melissa Shaffer
"My agent, Caroline, has been extremely helpful with the process of adding my teen son to our insurance. She spent time giving me quotes for different cars we considered purchasing him and gave me information about driver discounts that would help us keep our premiums down. She replies promptly to all questions and concerns I’ve had!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Swing Bean

July 24, 2025

5  out of  5
rating by Swing Bean
"I truly appreciate the associate I spoke to, Caroline, for really listening to my concerns and answering my questions fully. These days, so many robots take away from person-to-person interactions but speaking with someone who cared was a breath of fresh air. Bless all yall 🙏"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amy Albion

July 19, 2025

5  out of  5
rating by Amy Albion
"Angela has been amazing dealing with all of the craziness that is my life! She is very responsive.She cares about our family and it shows. We couldn’t ask for a better agent!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Zdzislaw Duda

July 18, 2025

5  out of  5
rating by Zdzislaw Duda
"Angie was very helpful, kind, and patient helping us switch ober to State Farm. We Were referred to their office and grateful for the referral."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Morgan Smet

July 16, 2025

5  out of  5
rating by Morgan Smet
"I had such a pleasant experience working with Caroline Snyder on this team. She was helpful in mapping out all possible solutions and answering all my questions and made the entire process extremely seamless!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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LeCarl Jones

July 16, 2025

5  out of  5
rating by LeCarl Jones
"Angie was very helpful and she took care of my issues in a timely manner. She definitely represents what you guys advertise "Like a good neighbor ""
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Megan Jessee

July 10, 2025

5  out of  5
rating by Megan Jessee
"Angie at Jay Sylvan’s State Farm office has been incredible to work with. Her customer service is outstanding—quick to respond, very helpful, and genuinely kind. I’ve recommended them to family and friends and will continue to do so. Truly one of the best in the business!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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K. Fischer

July 8, 2025

5  out of  5
rating by K. Fischer
"Buying insurance couldn't be any easier. Caroline is very knowledgeable and explained things very well. She helped me to see what option worked best for me. Thanks Caroline!"
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D5 Stanly Unity

July 7, 2025

5  out of  5
rating by D5 Stanly Unity
"A shout out to Caroline for being so friendly and helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lizzie

July 7, 2025

5  out of  5
rating by Lizzie
"Caroline was awesome to work with! I needed to switch my insurance from Amica pretty quickly, and she made the whole process super easy. She was really kind, super responsive, and even found some extra discounts I didn’t catch online. I love that I have a local agent now, no dealing with automated systems or long hold times. Just quick, helpful answers from someone who actually cares. Highly recommend her!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Crystal Bovender

July 1, 2025

5  out of  5
rating by Crystal Bovender
"Angie is our go to for all our insurance needs. Always available to help and answer my questions. If you value customer service Angie is your girl!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lorraine Clemente

June 23, 2025

5  out of  5
rating by Lorraine Clemente
"I can’t express enough about Caroline Snyder who helped me so much with my move to South Carolina. She made it so easy for me to transfer all of my insurances. I would highly recommend Caroline to anyone who is in need of insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Steven Hyland

June 19, 2025

5  out of  5
rating by Steven Hyland
"Angie was there we needed it the most. She advised a strong insurance policy and it turned out to be a wise choice. We are very happy we listened to her advice. I would recommend her wholeheartedly to all folks who want excellent customer service and value for money."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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D Enos

June 16, 2025

5  out of  5
rating by D Enos
"Caroline Snyder was extremely professional and nice while helping me update my renters insurance on a late Friday afternoon. Then I had questions about my car insurance. She offered to do the research and she set a time for us to discuss today. She called me at the exact time we agreed to, and provided me with answers to all my questions. It was greatly appreciated!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kelli Holcombe

June 13, 2025

5  out of  5
rating by Kelli Holcombe
"Would recommend this Agent 100% - Angie Wells is amazing! She’s kind, knowledgeable, and truly goes the extra mile to make sure you’re covered and confident. I’ve never felt so taken care of by an insurance agent. Highly recommend her to anyone looking for personalized, trustworthy service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Meghan Moore

June 6, 2025

5  out of  5
rating by Meghan Moore
"I have been with this agency for over a decade and I have never had an issue with my service and have always felt heard and helped to the best of their ability no matter who I spoke with! Having Angie in the office makes a big company like State Farm feel like a family business. She is personable and funny but at the same time efficient and knowledgeable! Very thankful to have worked with her these last couple years!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"