State Farm® Insurance Agent Jay Sylvan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rebecca Ball
July 23, 2026
"I had such a great experience working with Tianna at State Farm! I recently needed to add my teenage driver to my policy, and Tianna was incredibly helpful throughout the entire process. She was patient, knowledgeable, and answered every question I had. She made what I expected to be a stressful process so easy and straightforward. I truly appreciate her excellent customer service and how she went above and beyond to make sure I understood everything. Thank you, Tianna, for all your help! I highly recommend her to anyone looking for someone who genuinely cares about helping her customers!"
Larry Hatcher
June 25, 2026
"Tianna Simmons was a great help when I called and needed to add a vehicle to my policy she helped out so much and made sure that my discounts were added and my payment only went up minimal she was a great help would recommend this office to anyone. Thank you again Tianna"
Lillian Brown
June 24, 2026
"Tianna Simmons . Thank you for your prompt
Service. I'm incredible impressed by your professionalism.
You handle my request without any stress to me.
As a Senior I appreciate you.
Thank you."
Jignesh Mistry
June 3, 2026
"I worked with Tianna Simmons for renters Insurance. Its an amazing service what i received from her. I rate her response to request very quick and prompt."
michael moore
June 2, 2026
"Tianna was instrumental in quickly getting us insurance for a motor home purchase that we had to pick up the same day. She was also able to add a family member to our auto insurance quickly. She’s very friendly and efficient. Give her a raise!"
Kelsi Robinson
April 2, 2026
"Tianna was super helpful with my policy!!"
Ryan Young
February 6, 2026
"Nika was amazing! Provided excellent customer service & went above and beyond!"
David Fernee
January 11, 2026
"I moved and transferred my SF policies to the Sylvan office. For my auto policies, I paid the new premium, but I had to work hard because the first estimate was twice the rate in Ohio.
A few weeks later my SF agent from Ohio, called me stating that one of my cars was PAST DUE. I looked on the app and he was correct. He brought it to the attention of the Sylvan office. Their response was it was a computer error and would work on it, again.
I asked to talk to Mr. Sylman, the agent, I was told he was out of the office even though it was only 3:00 on Friday"
Lakita Simmons
November 24, 2025
"Tianna helped me so much! She got me great quote, and got me to leave my old insurance company who I was with for years! The customer service experience was phenomenal! I'm glad I made the choice to switch to State Farm. Thanks Tianna."
Michael Turbeville
November 3, 2025
"Tiana with Jay Sylvans office was fantastic! I need homeowners insurance and they got me everything quickly!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Debbie Corso
October 17, 2025
"My policy is under Debbie Redmond. Tianna took great care of me at Jay Sylan's State Farm Agency! I got an auto policy as well as a renter's policy. Tianna was friendly and very helpful. She answered all of my questions and helped me get set up. Even with my complicated situation of name change, she was super helpful!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Pam Pittman
September 24, 2025
"Always work with Kim Threatt. She is helpful, kind and patient. She always has the answers to my guestions and is always pleasant."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Taylor Bales
September 24, 2025
"Great rates and customer service. Angie is always so helpful and quick to respond!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
1BadDogRacing
September 19, 2025
"Kim Threatt is amazing to work with. As a long term State Farm customer, her experience and knowledge even in the most difficult situations has always been very helpful. She is always very professional and courteous and quick to respond. Thank you for being a good neighbor and being there."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jacob Evans
September 17, 2025
"Angie was great and very helpful!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sydney Ramkissoon
September 9, 2025
"Angie is amazing, she cared so much to help me get a better rate for car insurance and she did just that. So glad I meet her so she could help me out!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Keischa Green
September 9, 2025
"Angie was very helpful in assisting me with my policy transfers,"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Laura Colvin
September 8, 2025
"Tianna is awesome. Very professional and thorough at her job. So glad she's on my team as a customer. Blessings. Laura Colvin"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
PlumQuickRacing
September 8, 2025
"Absolutely amazing customer service.......Kim Threatt is the BEST!!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Sam Moore
September 4, 2025
"I would highly recommend Caroline to anyone looking for insurance, she is very easy to talk to and knowledgeable, she took her time to make sure all my questions were answered and made it a pleasant experience instead of the chore it started out as , highly recommend!!!"
Jacob Steen
September 3, 2025
"Mrs Kim is excellent to work with and is very quick. I had a bit of a complicated situation and figured it would take a week to get the quote and she had it all done within two days."
tim mitchell
September 2, 2025
"Caroline did a great job helping me with a situation. She provided great customer service and I really appreciated her quick response to help me out!!"
Kelly Thumma
August 26, 2025
"I had a great experience working with Caroline. She was not only professional, but also, friendly, and explained all of my options clearly, She was knowledgeable answered all my questions . I did not feel rushed or pushed and she took her time to provide me with great options. I really appreciated how responsive and knowledgeable was. Highly recommend Caroline for anyone needing insurance!”"
Martha Lowder
August 19, 2025
"Caroline was very helpful with my insurance suggestions today! She had a very pleasant phone voice and I appreciate her help!!"
Djelisa Almeida
August 15, 2025
"Angie was amazing to work with she’s very responsive and kind. She helped me with all my needs and was very helpful in explaining the process, I would definitely recommend working with her for the best possible quote."